Shipping & Delivery
- Cairo: 3–5 business days
- Other governorates: up to 7 business days
- Delivery times may vary due to courier delays or holidays
Returns & Exchanges
- Order inspection is available upon delivery (inspection only)
- Free exchange if the issue is from our side (wrong item or defect)
- Returns accepted within 7 days from delivery
Conditions:
- Item must be unused
- In original condition
- Tags and packaging intact
Cases:
- Defective item: full refund + we cover return shipping
- Change of mind: return accepted, customer pays shipping
Refunds:
- Processed within 24 hours after approval
Payment Methods
- Cash on Delivery
- InstaPay
- Mobile Wallets
Privacy Policy
- We collect: name, phone number, address, email (optional), order details
- Used for: order processing, support, and improving services
- Your data is secure and never sold or shared except with shipping/payment partners
- You can request access, correction, or deletion anytime
Terms & Conditions
- Users must provide accurate information and use the site lawfully
- Orders are confirmed after verification
- We may cancel orders due to incorrect info or stock issues
- Prices may change without notice
- We are not responsible for:
Third-party shipping delays
Incorrect customer information
Misuse of products after delivery